Should you unplug or cancel the update process before completion, your smartphone may be unusable and you may need to restart the update process to regain use of your device.
If a new version of the device software is available for your Black Berry device, it will be listed in the Settings view in Black Berry® Link on your computer.
Here’s a quick overview of how to set up contacts and/or calendar synchronization as well some troubleshooting tips in case you run into some issues.
Before we begin, you’ll need to ensure you are using Black Berry Link 18.104.22.168 or later. How to set up and synchronize your contacts and/or calendar data with Microsoft Outlook To synchronize again in the future, when you connect your device and open Black Berry Link an option to Sync Contacts/Calendar will appear in the device menu along the bottom toolbar.
To learn about a feature on your Black Berry 10 smartphone or troubleshoot an issue, there are several great options available to help.
Visit for access to product manuals, how-to demos, tips and tricks, You Tube videos, support forums, knowledge base articles, Twitter support, and contact information for your region.
We've worked hard to make Blackberry Backup Converter as easy to use as possible, but just in case, you should check out our support section, where we have videos, QA and "how to" guides to help you get started.